Job ID : 85245
Required Travel : Minimal
Who are we?
If you’re a smartphone user then you are part of an ever more connected and digital world. At Amdocs, we are leading the digital revolution into the future.
From virtualized telecommunications networks, Big Data and Internet of Things to mobile financial services, billing and operational support systems, we are continually evolving our business to help you become more connected.
We make sure that when you watch a video on YouTube, message friends on SnapChat or send your images on Instagram, you get a great service anytime, anywhere, and on any device.
We are at the heart of the telecommunications industry working with giants such as AT&T, Vodafone, Telstra and Telefonica, helping them create an amazing new world for you where technology is being used in amazing new ways every single day.
In one sentence
Develops, customizes, or configures applications or modules using one or more programming languages such as : RDBMS, Oracle PL / SQL, Scripting, using UNIX, Apache / Tomcat and preferrably Java, VB, ASP, and PHP
What will your job look like?
Application Development, Support, and Maintenance Intermediate
Provides technical expertise on L1 / L2 support for production issues
Conducts troubleshooting / investigation for issues / problems
Coordinates on issues impacting SLA or service availability
Improves processes to streamline production operations
Participates in consultation on Projects execution
Facilitates resolution of raised incidents or production issues
Collaborates with SLM for problem investigation
Documents incident resolution and steps taken to resolve incidents (monitoring reports)
Resolution of incidents for managed systems within SLA
Improvement / enhancement of scripts or service operations
Incident Report (IR) documentation and monitoring reports
Conducts tests and execution of production fixes
All you need is...
Graduate of Bachelor’s Degree in Computer Science / IT-related courses
2-3 years relevant work experience preferably with IT
Develops, customizes, or configures applications or modules using one or more programming languages such as :
Oracle PL / SQL
Java good to have
VB - good to have
ASP - good to have
PHP - good to have
Experience using UNIX, Apache / Tomcat
Amenability to work on a 24 / 7 shift
Why you will love this job :
You will gain valuable experience and wide knowledge of Software integrative systems
You will have the opportunity to be exposed to advanced market technologies
You will work with multi channels and divers area of expertise