Mandarin Senior Technical Support (Php 100&000 MAx)
J-K Network Services
Taguig, Philippines
1d ago
source : Bossjob
BENEFITS :
  • Medical
  • Medical
  • Miscellaneous Allowance
  • Loans, Dental Sports (e.g. Gym)
  • Performance Bonus
  • Free meals and Snacks
  • Monthly Gatherings and Outings
  • Dayshift Should be open for Shifting Schedule as wellJOB DETAILS : Company Profile : The company is one of the world’s leading management consulting, technology services and outsourcing organizations in the Philippines.
  • This consulting company is known to provide customer service to companies around the world.Responsibilities :

  • Handle technical issues from Chinese users
  • Resolves issues in password change, system inquiry and technical problems
  • Assist Mandarin speaking users regarding basic technical concerns
  • Report escalations or more complex issues to higher technical team
  • Record the basic technical concern and initial diagnosis
  • Do basic translations of documentsRequirements :
  • Must have 1-3 years work experience
  • Bachelor’s Degree in IT or any relevant course
  • Must be willing to do technical Support Job
  • Can start working after 30 to 60 days
  • Having technical background is a plus
  • Can speak, read and write Mandarin
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