Demonstrable expertise as a Senior Functional Consultant and have the technical aptitude required to understand and design data models, solutions, system integrations and implement such through configuration of the Salesforce platform.
Expertise to develop and maintain methodologies, tools and best practices to ensure high quality, repeatable processes for the delivery of Salesforce consulting services.
From eliciting requirements, through to solutions and training, you form strong relationships and provide a service that is second to none.
Desire to learn and eager to extend your Salesforce prowess. Most importantly you love to share your knowledge with others.
High level of initiative, ownership and relative autonomy, leading projects with ease and professionalism.
Ability to analyse complex commercial objectives and processes to create documents, guidelines, policies and solutions which deliver tangible value to clients.
Excellent communication and presentation skills, structured problem-solving skills and a strong results-driven approach.
Minimum of 3 years of experience in solutioning, discovery and business analysis, project management, and technology implementation in full life-cycle CRM engagements.
Functional expertise in one or more of the following : Salesforce Sales Cloud, Service Cloud, Marketing Cloud. Relevant Salesforce certification(s) will be a plus.
Excellent documentation and English communication skills
A team player who builds relationships based on trust and can work cooperatively
In possession of a growth mindset
Strong business acumen and commercial awareness
Hold suitable Salesforce certifications
Flexible and able to apply expertise appropriately in a variety of settings
Focused on achieving quality outcomes with high levels of initiative and drive
Exceptional client service skills; active listening able to provide clarity and solve the right problems