End-User Computing Support Engineer
Paxful
Manila
21h ago

What you'll be doing

  • Install and purchase new software and hardware components
  • Onboarding tasks
  • Assist with network administration tasks
  • Resolve all issues your colleagues have with their IT systems and software
  • Educate your colleagues about network security and best practices for computer usage
  • Implement Security Policies in coordination with our Security Officer
  • Support the Okta-based SSO and user management solution.
  • Manage corporate MDM system.
  • Manage corporate Microsoft Active Directory
  • Manage software and hardware Inventory
  • Maintain IT related documentation
  • What we’re looking for :
  • Five years' work experience in a similar position
  • Degree in computer science or related field is required
  • An in-depth knowledge of various computer hardware and software technologies
  • What we are looking for

  • Five years' work experience in a similar position
  • Degree in computer science or related field is required
  • An in-depth knowledge of various computer hardware and software technologies
  • An aptitude for customer service
  • Will to learn new things
  • Curiosity and a problem-solving mindset
  • Good verbal and written communication skills in English
  • What would set you apart

  • Strong experience with : Okta, MDM, Microsoft windows, Active Directory, MacOS, Networking, Atlassian Jira and Confluence, VPN, Office 365, G-suite, SSO
  • Bonus points for : Experience with SAML, Slack, MDM - Cisco Meraki Systems Manager, ITIL, Video conference Zoom, Ubiquiti-Unifi networks, Zapier, Integrations, API, SaaS, AWS, Azure, SentinelOne, Javascript, GrayLog, Gitlab.
  • Open minded, sees true issues and solves core issue with automation. Not just solving tickets every day. Optimization is the key word.
  • Willing to grow and learn and becoming senior level in IT. Proactive.
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