Our client is TOWA Technologies Holdings Limited. We’re seeking an experienced Senior Software Quality Assurance Specialist to build upon this reputation with an unwavering commitment to meticulous production.
The ideal candidate is an exceptionally organized, methodical professional with the experience necessary to take our products to the next level with respect to accuracy and planning.
You will be charged with developing a complete QA program that not only safeguards the quality of our products, but also fosters a quality culture, in which all employees become actively engaged in guaranteeing quality in both production and the finished product.
Objectives of this Role
Interpret, build upon, and comply with company quality assurance standards
Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
Document quality assurance activities with internal reporting and audits
Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines
Identify training needs and take action to ensure company-wide compliance
Pursue continuing education on new solutions, technology, and skills
Daily and Monthly Responsibilities
Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
Assist operations and local quality function in tracking, documenting, and reporting quality levels
Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with business requirements
Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints
Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development
Provide training and support to quality assurance team on systems, policies, procedures, and core processes
Skills and Qualifications
Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor
Superb computer competence, including database management
Knowledge of quality assurance terminology, methods, and tools
Analytical, problem-solving, and decision-making skills
Demonstrated knowledge of testing best practices, version control practices and defect management practice