Global Service Desk Engineer
KMC Solutions
Navotas City, Philippines
14d ago
source : ictjob.ph

Mandatory Requirements

  • 1 year of IT consulting services in a remote and onsite capacity
  • Windows 7, 8, 8 operating systems and desktop administration
  • Microsoft 2010 / 2013 / 2016 office suite applications
  • Working knowledge of Active Directory principles
  • Client-side mobile device troubleshooting MDM exposure
  • Troubleshooting remote user access via VPN, Citrix receiver, VMWare and RDP
  • MFA and application troubleshooting experience
  • Office 365 experience
  • Networked and Local Printer set up and troubleshooting
  • Software as a service technical coordination experience
  • Server and desktop hardware troubleshooting
  • Third party vendor and RMA Assistance : HP, Dell, Cisco
  • Proficiency with clear and effective professional communication both written and verbal
  • Understanding of basic networking concepts and protocols (IP addressing / subnet masks, DHCP, DNS)
  • Preferred Experience :

  • Bachelor's degree in CS, IS or Similar
  • Windows Server 2003 / 2008 / 2012 Active Directory, DNS, HDCP, GPO, GPP, DFS - Configuration, and Management
  • Microsoft Exchange Server 2010 / 2013 / 2015 and Office365 migrations
  • Citrix XenApp / XenDesktop, VMWare View Administration
  • Financial systems experience : Bloomberg / Sage / Quickbooks / OMS Systems
  • Vmware Vsphere, VCenter, and Hyper V Experience
  • Public and private cloud (Azure, AWS, Softlayer, Tierpoint, Pear10
  • Backup Solutions : Evault, Barracuda Commvault, Azure
  • Hosted Mail Filter Solutions : Mimecast, Global Relay
  • Cisco Jabber, Skype for business IM Administration and troubleshooting
  • Knowledge of Change Control / Change Management Process
  • ServiceNow experience or other ticketing systems
  • Desired Technologies Exposure

  • Disaster Recovery Replication Solutions : Vmware, SRM, Zerto
  • Cisco Unified Communication
  • Routers and Switches - Access and basic troubleshooting
  • Wireless Networking
  • ASA Firewalls
  • SAN : EMC, Netapp, HP
  • Cisco Netscalers
  • Document Management Systems (iManage, Sharepoint)
  • Basic understanding of ITIL concepts
  • Linux / Unix
  • WALK-IN APPLICANTS ARE WELCOME TO APPLY!

    Visit us at 25th Floor, Picadilly Star Building, 4th Ave. Corner 27th St., BGC, Taguig.

    Apply
    Add to favorites
    Remove from favorites
    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form