HR Associate - Extended Onboarding (Japanese/Korean langurage support)
Amazon.com
Pasay City, PH
5d ago

At Amazon we believe that every day is still day one.

A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great.

A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.

Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

We are looking to build a brand new HR Services shared services team in Manila to support Amazon’s growth globally. The hub will provide a multi-

language capability to our internal customers and we are looking for HR Service Administrator to join our growing Shared Services Centre.

HR Services teams will be driving to redesign the processes and tools for service globalization and infinite scalability, providing an innovative and frustration-

free experience to our employees around the world. With the service hub being built in Manila, the team will provide instant and high quality services across APAC and the globe, to Amazon business, managers and employees.

Services include but not restricted to employee transactional processes, such as onboarding, central time keeping, data management, exits, compliance related activities etc.

Job Description :

We are looking for HR Associate role based out of Manila to support employees during onboarding process. This position will be required to engage with HR stakeholders, HR compliance team, Business, payroll vendor, support functions including Payroll, Finance, IT, Security and Employees with the objective to provide world-class customer service.

Expectation from the role will include :

  • to deliver top-notch day-one experience to new hires
  • ability to identify bottlenecks and problem-solve those
  • knows how to work backwards during high-volume hiring season
  • holds strong eye-for-detail while making data entries and while preparing documents
  • audits own work and does not compromise on data quality & confidentiality
  • handles Recruiting queries
  • ensures service level commitments are always being met
  • Work timings

  • Flexibility in working during 9 AM to 6 PM (or) 8 AM to 5 PM (or) 2 to 11 PM is preferred
  • Basic Qualifications

  • Bachelor's degree in Human Resources or related field
  • 2-5 Years of relevant experience (preferred)
  • Peoplesoft (PeoplePortal) experience (preferred)
  • MS Office experience required (esp. strong excel skills)
  • Fluent English and Japanese or Korean.
  • Experience working with KPI and SLA.
  • Exposure to HR tools such as Peopleportal and Time Keeping systems
  • Apply
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