Division Manager
MedSpecialized, Inc
Cebu, PH
4d ago

MedSpecialized, Inc. is looking for a Staffing Division Manager!

About the account: DrCatalyst is a remote healthcare staffing organization that has over 250 billable staff from the Philippines. We are looking for a Remote, Energetic and Strong leader who is ready to help lead a team of over 75 staff including billable personnel, project leads, and implementers.

 

WORK FROM THE COMFORTS OF YOUR HOME!*

The Division Manager  is allowed to work from home. Once the pandemic situation is better, the Division Manager may be required to report in our IT Park office in Cebu.

Office Location: 8F Skyrise 4B, Cebu IT Park, W Geonzon St, Cebu City  

 

Hours:

You will be assigned to the Night shift, which is 10:00 pm to 7:00 am (USA PST from 7:00 am to 4:00 pm.) At times you may be requested to work additional hours prior or after, to which you will receive pay for.

 

Holidays: 

All national Philippines and USA holidays are observed, but Managers rotate to supply coverage only if billable employees are required to work. 

 

Monthly Salary (not including bonuses):

  • 50,000 PH or more salary
  • 5,250 PHP for subsidies: rice, laundry, food, clothing, and more

 

Responsibilities:

  • Train direct reports on how to manage and train their members. 
  • Ensure attendance of billable employees via roll call. 
  • Coordinate sourcing and placement of new and additional remote staffing requests. 
  • Retain current billable counts through account review meetings. 
  • Grow current accounts billable headcounts through our customized analytical approach.
  • Oversee monthly quality and compliance reports via the QA and Lead departments. 
  • Ensure proper billing of your clients by meeting with Workforce and Accounting.
  • Participate in  all HR related inquiries. 
  • Participate in Operations Meetings and suggest new innovations.

 

Requirements:

  • Nursing Degree
  • 5 years of BPO Lead Experience.
  • Has led a billable team of 25 or more. 
  • Pain Management knowledge. 
  • Trained in call center, authorizations, referrals, and EMRs.
  • Strong client management skills.
  • Strong communication skills.
  • Excellent English proficiency.
  • Strong Training background.
  • 30 wpm or faster.
  • Computer literacy (GMail, Google Sheets).
  • Stable Home internet.

 

Rewards Package: On top of a competitive salary, our employees enjoy these perks and benefits:

  • Covid-19 Vaccine Access
  • Robust and effective Government Benefits Administration
  • Relocation allowance for new hires (from Outside Cebu)
  • Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
  • Free Health insurance with 1 free dependent
  • Free Life insurance
  • Free Accident insurance
  • Company-sponsored outings
  • Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
  • International travel opportunities (India and US office)
  • Paid time off—public holidays, vacation, and personal time off
  • Discounted Gym membership

 

Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background, and potential for growth seen during interviews, offers may go higher or lower.

Pro tip: prepare for that interview and impress the hiring managers!

For more information about our company, visit our website: www.medspecialized.com/

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