The Accounts Receivable Team Leader manages the entire AR operations of the Business Units
assigned. He or she assists in the planning, strategizing, and implementing functions vital to the delivery of excellent services to all its customers.
This person also takes charge of Customers Accounts with regards the delivery of basic and value-adding services relative to the scope of function of Accounts Receivable, ensuring the accounts are accurate and exceptions and issues are appropriately handled.
Continuous process improvement, service innovation are also to be expected from him or her.
Supervises, directs, and checks output of subordinates as to compliance to set standards and
policies and procedures related to Billing and Collection.
Organizes work processes, methods, and procedures to establish and monitor controls and
evaluate team’s performance.
Aligns and works with customers from key functions to establish relevant measures for services
and link expectations to team deliverables.
Proactively recommends systems support and value-adding services to adapt to customer’s
changing requirements and business direction.
Acts as subject matter expert by providing timely, efficient, and reliable information related to
Billing and Collection.
Conduct reviews and analysis of feedback, provides recommendations, and elevates or redirects
concerns to proper channels as necessary.
Reviews and handles more complex exception issues and communicates with stakeholders,
acting as the lead point of contact for any and all matters specific to the assigned customers.
Diagnoses and penetrates unresolved clearing and contested items, and drives resolution with
various source units.
Creates control measures and quality assurance process that will ensure completeness, accuracy
and integrity of the overall Billing and Collection Management.
Take overall responsibility of one's team : leading, monitoring, and coaching his or her members.
Candidate must possess at least a Bachelor's or College Degree in Accountancy
CPA License is not required, but would be an advantage
At least 5 years of working experience in Accounts Receivable in a shared services environment,
with at least 3 years in an international (US) environment and with supervisory experience, is
required for the role.
In-depth knowledge of Generally Accepted Accounting Principles, tax, and government laws,
including US GAAP.
Preferably with exposure in an integrated computer system and relevant accounting systems
e.g. SAP, Microsoft Dynamics AX, NetSuite).
Candidates must be willing to work in Ortigas, Pasig City.
Candidates must be willing to work on a night shift