Job Description Receives messages, emails or calls from customers and provides assistance with a variety of money orders, money transfer, business payments and bank commercial services-related questions.
Offers relevant solutions that are appropriate for the customer's banking / money transfer needs. Delivers excellent customer service through extensive product knowledge (Certification Training to be provided).
This is a strategic Banking & Finance customer support role in a BPO setting.
Job Qualifications Candidate must possess a Bachelor's / College Degree in courses related to Business Studies / Administration / Management, Commerce, Economics, Finance / Accountancy / Banking, Mathematics, Human Resources, Marketing, or equivalent.
We also accept college undergraduate applicants (finished at least 2 years of college with no back / failed subjects)
With excellent English communication skills.
With or without work experience for College Graduates. Preferably with BPO experience for undergraduate applicants.
Applicant must be willing to work in PASAY, TAGUIG or MAKATI CITY.
ENJOY THESE WORLD-CLASS BENEFITS :
Starting pay is from PHP16,000 to PHP 27,000 / month packaged for international Banking & Financial accounts. Those with Bachelors degree or BPO experience will get offered a higher salary package within the given range.
With additional allowances after 4-8 weeks of certification
Monthly performance bonus / incentives
Healthcare Benefits (Medical and Life Insurance)
20% Night Differential