Effectively and efficiently manage day-to-day operations of the team to ensure adherence to service level agreement
Identify conflict and handle difficult situations in production constructively and tactfully
Identify and define training and development needs of the team
Actively participate in regular service calls with various internal clients.
Recognize lapses on different workflows and recommend / initiate process improvements / control measures
Responsible for all critical escalated issues relating to reconciliation production team
Remain familiar with relevant securities industry development specifically those impacting the activities of assigned portfolios and / or internal clients and custodial service providers.
To participate in a regular program of industry specific training and interdepartmental cross training to ensure continuity of service.
Effectively communicate and collaborate with internal teams within Investment operations to improve reconciliation processes
Perform such other duties and functions as assigned by Reconciliation Management
What motivates you?
You obsess about customers, listen, engage and act for their benefit.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for
Experience in monitoring expense accruals account or fund income and distributions
Prior reconciliation experience and knowledge on fund accounting is an advantage.
At least 5 years investment bank / asset management / custody / fund accounting experience
Ability to manage and collaborate with global stakeholders
Excellent communicator who can tailor-fit approach to different audiences
Can transform large data into knowledge and insight
Can articulate risk and performance indicators and develop and implement action plans.
Technical Skills :
Accounting and Reporting
Above average MS Office skills
Researching and sourcing data from various websites and internet databases
Familiarity in using Bloomberg is a definite plus
Minimum Skills Requirements to Go-live :
Understands the concepts surrounding asset management operations from the front office to back office
Possesses a fundamental understanding of investment transactions, styles and various asset classes
Identify, investigate and resolve reconciliation exceptions.
Ability to perform quality check
Identify gaps in the workflow and ensure appropriate quality measures are in place
What can we offer you?
A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.
Our commitment to you
We lead with our Values every day and bring them to life together.
We create opportunities to learn and grow at every stage of your career.
We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.