Technical Support Representative
Snaphunt
Cebu, Philippines
1d ago

The Offer

  • Work within a company with a solid track record of success
  • The Job

    Key responsibilities areas :

  • Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
  • Ensuring all standards and procedures are followed and maintained.
  • Answering queries and resolving issue relating to usage of standard applications and IT services.
  • Providing monthly help desk reports.
  • The Profile

  • You possess a Degree / Diploma in Computer Science, Engineering or related field.
  • You have at least 1 year experience, ideally within a Helpdesk / Technical Support role.
  • You have excellent communication and interpersonal skills.
  • You are a strong networker & relationship builder
  • You are adaptable and thrive in changing environments
  • You pay strong attention to detail and deliver work that is of a high standard
  • The Employer

    We are hiring Technical Support Representative for a company which provides outsourcing solutions. It combines the latest state of the art technology with quality customer care and commitment to excellence.

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