Purpose & Accountabilities
Job Purpose :
The Recruitment Services Advisor role is intended to :
Be accountable for providing support and assistance to the candidate on timely scheduling of final assessment for Grad, XP and OCR streams.
Be responsible for liaising with all relevant stakeholders such as Assessors, Recruiters, Hiring Managers, Finance focal points, and other supporting teams to ensure the timeliness and a high-quality recruitment journey for the candidates.
Be responsible for recruitment process documentation for candidates and assure high-quality data management.
Execute complex local HR processes in line with existing policies and operational procedures.
Principal Accountabilities :
Primary accountabilities include but are not limited to :
End to end ownership for timely assessment of candidates and accurate and timely processing of e-hire check, employee referral rewards and candidate reimbursement ensuring positive candidate experience is leading.
Execution of relevant HR procedures (a.o. providing guidance to candidate, liaising with relevant in- and external stakeholders) within agreed SLAs and qualitative and quantitative KPIs.
Pro-active, regular contact with the recruiter and candidate to address any issues or questions that they might have to ensure a positive recruitment journey.
Liaise with relevant stakeholders (Recruitment, HR Business Partners, HR in the Country, Hiring Managers, IT and third party providers) and escalate timely (to e.
g. policy experts) as required in order to resolve cases.
Proactively monitor and efficiently follow up on outstanding actions overseeing the whole recruitment process.
Strive for continuous improvement in service delivery, lead / participate in improvement initiatives and global and local projects.
Ensuring the info in Knowledge Management is up-to-date.
Adhering to the Global Approval Matrix (GAM) and Financial Control Manual (implementing all established financial controls in daily work) & Data Privacy rules, including reporting all FCM & Data Privacy breaches.
Reports to Regional Recruitment Services Team Lead
Key stakeholders include :
Candidates, Hiring Managers, Recruiters, Business Assessors, Finance Focal Points
Skills & Requirements
2-3 years HR related work experience
Tertiary qualification preferably in HR or Business Administration.
Preferably, with HR / Recruitment Experience
Experience in working with confidential and sensitive information (e.g. employment documentation) and maintaining integrity of data with high level of accuracy and attention to detail.
Proficiency in Kenexa / Workday, Microsoft Office, and Shell People is an advantage.
High level of personal accountability to manage and resolve issues raised by candidates, recruitment, hiring managers, local HR in a quick and effective way.
Start Something Remarkable
Shell Business Operations (SBO) Manila is focused on driving excellent corporate performance in Finance, Human Resource, Customer Service, Order-to-Delivery, and Contracting and Procurement.
We enable Shell to operate in a global-competitive and ever-changing business environment.
A career in Shell will offer you remarkable opportunities for growth, true experience across different business areas and the tools you need to discover and develop your skills within the energy industry.
We’re looking for qualified individuals with the drive to create significant business impact, as well as to collaborate with a team of professionals with diverse backgrounds.
If you are a great team player, possess superior communication skills and problem solving abilities, join us and see the impact that you can make across our global business.
Please note : We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.
Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch / Shell Group companies around the world.
The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell.
Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.
Shell is an Equal Opportunity Employer.