Apply Now I Fraud Analyst I With GDS Experience
NeksJob Philippines
Pasig, National Capital Region (PH), PH
3d ago

Job Highlights

Earn 35k monthly salary

Endless career advancement opportunities

Best-in-class healthcare benefits from Maxicare

Job Description

In this role you will :

  • Monitor real time queues and observe customer transactions to identify fraudulent activity such as account take over, friendly fraud and other similar risks
  • Make and execute decisions regarding validity of travel booking and work cooperatively with theinternal and external stakeholders to recognize trends and update system accordingly
  • Review, investigate and make decisions for each travel booking transaction within SLA defined by the stakeholders
  • Responsible for rejecting the majority of fraud orders on a daily basis and escalate complex or unusual cases to the Team Leader
  • Detects and investigates patterns of suspicious customer behavior and fraud trends
  • Investigate cases based on transaction patterns and trend analysis
  • Researches and responds to inquiries from our client related to travel bookings and payment methods
  • Research and conduct a deep dive investigation regarding False Positive cases and send a report together with a recommendation to our client
  • Perform chargeback analysis; recommend rule additions or modifications to close any gaps identified
  • A perfect candidate has :

  • 3+ years experience in ecommerce or travel fraud detection and prevention or equivalent travel analytical background is preferred
  • Critical thinking skills with the ability to detect and analyze activity in a travel environment using multiple web-based tools
  • Experience with fraud detection tools such as Sift is a plus
  • Experience in working in the travel with basic knowledge of using GDS is a plus
  • Excellent communication skills, both verbal and written
  • Interested and qualified applicants must send an updated resume to rmariell

    Email Subject : Fraud Analyst

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