Are you ready to make an impact? Join Infosys BPM as a Mandarin Customer Service Representative and jumpstart your career!
Key Responsibilities :
Responding to queries and providing assistance for questions and problems.
Following up with customers to ensure full resolution of issues.
Running reports to analyze common complaints and problems.
Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions.
Key Requirements :
At least Highschool graduate.
Proficient in English and must have very good communications skills .
Good problem solving skills.
Familiarity on Customer Service skills and etiquette.
Applicants must be willing to work in BGC, Taguig City
Why Infosys :
Quarterly performance bonus.
Outstanding career development opportunities and fast track career progression.
Enjoy a fair work-life balance.
HMO and Life Insurance for employee and 2 dependents for free.
24 Leaves annually.
Inside the Central Business District area.
Use of Gym, pantry, karaoke room, sleeping quarters and other recreational facilities.
In the wake of the COVID-19 outbreak, we at Infosys BPM is committed in creating safe environments where all candidates feel secured when we process your job application.