Shift : Night Shift (9 : 00PM to 6 : 00AM)
Job description / Responsibilities
â¢ Will retrieve patient information on EMR, add information or tag concerns / complaints to the system or pre-screen concerns and direct those to the proper clinic person for disposition.
â¢ Will converse with patients, insurance providers, practitioners, etc.
â¢ Should be able to pacify patients' complaints using comforting words, verbal assurances, etc.
â¢ Knowledge in basic demographics gathering
â¢ Entry level knowledge on EMR operation
1. With clinical background-preferably Registered NurseÂ
2. Good English oral and written communication skills.
3. Compassionate and calm under pressure
4. Excellent listening and interpersonal skills
5. Strong decision-making skills