Process Automation Engineer
QBE Insurance Group
Cebu, Philippines
3d ago

Process Automation Engineer

  • Cebu, Philippines
  • Responsible to perform a DevOps capability to build relevant automation solutions in iterations such as but not limited to EUDA (macros / VBAs), robotics / RPAs, web services, and to operationalise support via incident management and enhancements following an Automation Governance and Delivery model.
  • Responsible to perform a DevOps capability to build relevant automation solutions in iterations such as but not limited to EUDA (macros / VBAs), robotics / RPAs, web services, and to operationalize support via incident management and enhancements following an Automation Governance and Delivery model.

    RESPONSIBILITIES

  • Work closely with the Business Process Re-engineering team, business stakeholders and other functions to understand business and solution needs, and translate into robust, efficient, and scalable technical designs
  • Build the automation solution using RPA technologies, other relevant programming language / platform in completing the initiative
  • Actively participate in implementing and maintaining process engineering and agile best practices across the delivery model, including continuous integration / continuous delivery;
  • build, test and deployment automation; and quality focused development practices

  • Driving an engineering focus and quality-first approach during the governance and delivery life cycle
  • Identify, define, document and advocate for the most appropriate way to implement end-user requirements to achieve stated business goals objectives and achieve the product vision, whilst remaining aligned with Operational Excellence target operating model and roadmap
  • Identify and define re-usable design patterns that address common needs which are robust, flexible, and extensible
  • Engage and initiate solution discussions, including producing and demonstrating high fidelity prototypes of proposed solution components, and demonstrate these to senior stakeholders, to gain feedback for a desired outcome
  • Knowledge

  • Advanced knowledge on programming concepts using any of the following language C / C++, Python, VB Script, Ruby, Java, JS, .Net
  • Knowledge of technical architecture for Automation / RPA projects
  • Understanding of extensible and scalable solutions
  • Knowledge of risk and internal control concepts and experience in applying them to coding standards of various technology solutions and aligned to business processes
  • Conceptual knowledge / background in Agile (Scrum) practice, and / or Project Management
  • Preferably with knowledge in the Insurance industry
  • Skills

  • Strong problem-solving and analytical skills
  • Skilled in one or more RPA technologies (e.g. Open Span, UiPath, Automation Anywhere, Blue Prism) preferably Pega Robotics
  • Able to do process analysis, solution design and implementation
  • Comfortable to do technical requirements, tool / system(s) testing, including UAT and bug fixes
  • Good verbal and written English communication skills, and can deal with all levels of management both in GSSC and onshore
  • Can do facilitation and data gathering skills as required
  • Process / Solution flow design and optimisation
  • Background in Project Management
  • Good stakeholder management skills
  • Adaptable to change and able to work in a highly dynamic environment
  • Ability to manage multiple automation initiatives; ability to work with center-wide and regional projects
  • Strong agility and flexibility
  • Experience

  • 2+ years of experience in Pega Robotics or any RPA tool (UiPath, Automation Anywhere, Blue Prism)
  • At least 2-4 years of professional experience in programming (including scripting / coding), .Net, Python, VBA, SharePoint Development, SQL and relational databases, and application development
  • Has been involved in multiple automation initiatives that delivered tangible benefits
  • At least 1 year experience in the financial services industry, preferably in insurance
  • Working experience in a consulting or shared services environment preferred
  • Graduate degree in IT or Software Engineering
  • Number of Openings : How to Apply :

    How to Apply :

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    Equal Employment Opportunity :

    QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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