Japanese Non-Voice Representative (Php 100&000 - Php 130&000)
J-K Network Services
Quezon City, PH
15h ago
source : Bossjob

COMPANY PROFILE : One of the largest BPO companies offering back office and customer service support services to largest and popular companies around the world

BENEFITS :

  • Very competitive salary
  • Attractive performance incentive
  • Top-notch training
  • Additional Health Insurance
  • Life Insurance
  • Food Vouchers
  • Gift Vouchers
  • Transportation
  • Responsibilities :

  • Respond to general and technical inquiries of this music app through email and chat
  • Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription Inquiries)
  • Assist customers in Cancellation of premiums and in changing customer personal details
  • Handle concerns of account users regarding paid accounts, payment issues
  • Requirements :

  • Filipino who can speak Japanese (speaking, listening, reading, and writing)
  • Preferably Dual Citizens or Filipino who were raised in Japan
  • JLPT N1-N2 passer / level (JLPT Certificate not required)
  • Completed at least 2yrs in college (or HS graduates with 2yrs work experience)
  • Recruitment Process :

  • Essay Exam
  • Translation of Japanese to English and vice versa
  • Final interview with the Hiring Manager
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