Salesforce Consultant
Lingaro Philippines Inc
Metro Manila / NCR, PH
2h ago
source : Monster

•Meet with clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment

•Perform configuration and customization of the Salesforce.com platform.

•Participate in efforts to develop and execute testing, training and documentation

•Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning)

•Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans)

•Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform

•Follow all standard operating procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc.

•Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.

•Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance.

•Act as a point of escalation for Service Desk and NOC ticketing for advanced issue resolution.

•Act as a Tech Lead on and help out in making Marketing Materials for Salesforce

REQUIREMENTS :

•Bachelor’s degree required - Computer Science, IT or equivalent

•Excellent organizational, verbal and written communication skills

•Must be a Salesforce Consultant Certified professional

•Experience working on Salesforce platforms or other CRM software packages

•Direct experience working on CRM projects for middle market and enterprise companies

•Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development

•Experience and expertise in core web technologies including HTML5, Javascript and jQuery

•Software engineering skills with Force.com Platform (Apex, VisualForce, SOQL, Unit Testing)

•Software engineering skills with Java SE & EE (Java, JSF, SQL) preferred

•Demonstrated experience and knowledge of relational databases, data modeling, and ETL tools

•Experience with Agile development methodologies such as XP / SCRUM

•Experience with web services (REST & SOAP, JSON & XML, etc.)

•A desire to work with the latest tools, technologies, and methodologies (Force.com Platform, Eclipse, Talend Open Studio, Oracle, MySQL, Visual Studio 2012, object relational (O / R) mapping (NHibernate), NUnit)

•A desire to work within a fast-paced, collaborative, and team-based support environment

•Interested in developing their professional network through participation in technology user groups, networking events, and technology organizations.

•ITIL v3 foundations certified preferred

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