Senior Revenue Assurance Analyst
PH-National Capital-Pasay City
9d ago

Senior Revenue Assurance Analyst

TeleTech is seeking a Senior Revenue Assurance Analyst to join our Enterprise Services team.

Our Accounting organization team brings significant value and contribution to our company through common focus to deliver operational excellence consistent with GAAP, conform to the highest standard of ethics, and develop future leaders for the business.

What you’ll be doing :

The Senior Revenue Assurance Analyst is an essential position that supports the financial management function of TeleTech.

This position will have the opportunity to work cross functionally with the entire CFO organization including the Finance department, GL Accounting team, Operations team, Treasury, and the Legal department.

Candidates for this position should be ambitious and outgoing and interested in learning about TeleTech as a company. The position offers an enormous amount of exposure to all financial areas of the TeleTech organization and is a great opportunity to develop professional skills.

What you’ll bring to us :

  • Responsible for all phases of revenue assurance processes for a portfolio of accounts.
  • Contract review for billing set-up and proper revenue recognition requirements
  • Identify and set-up appropriate reporting tools to build invoice templates
  • Preparation of journal entries and complex schedules for month end close process
  • Revenue review and analytics of own account portfolio
  • Communicate with Operations / Client executive regarding revenue recognition requirements
  • Spearheading process improvement initiatives to simplify process
  • Maintaining process documentation and compliance with those processes
  • What skills you’ll need :

  • BS / BA degree, Finance or Accounting
  • 4 years relevant experience with accounting, complex billing, collections and / or financial analysis. Experience with telecommunications and call center operations a plus
  • Financial background and is detail oriented and organized
  • Advanced Excel experience required
  • Oracle Business Suite experience preferred
  • Ability to interpret complex contracts
  • Strong analytical abilities
  • Very strong English written and oral communication skills

    Willing to work night shift

    Who We Are :

    TeleTech is a pioneer in customer experience, engagement and growth solutions. Our 40,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels.

    We utilize a holistic approach, applying solutions from our four customer experience segments Consulting, Technology, Care and Growth to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business.

    Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.

    Our Enterprise Services organization is the machine behind our market-facing product and solution areas, enabling each of our segments to deliver for our clients.

    Whether Information Technology, Finance, Accounting, Tax or Treasury, Supply Chain or Legal, or one of our Human Capital team members, we help to guide and simplify TeleTech’s business processes and operations.

    Notice to external Recruiters and Recruitment Agencies : TeleTech does not accept unsolicited headhunter and agency resumes.

    Headhunters and recruitment agencies may not submit resumes / CVs through this web site or directly to any employee. TeleTech, and any of our subsidiaries, will not pay fees to any third-

    party agency or company that does not have a signed agreement with TeleTech.

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