We are seeking a high-performing Account Executive who is responsible for creating, managing and closing opportunities within a territory.
This person must demonstrate all the behaviour associated with a high-performance sales culture, specifically prospecting for new business, up-sell and cross-sell within our extensive install base and delivering results against a quota.
Exceed activity, pipeline, and revenue goals on a quarterly basis
Continually build a pipeline of new business, up-sell, and cross-sell opportunities
Become an expert on Zendesk's products and conduct discovery calls, presentations, and demos with prospects and customers
Develop and manage relationships with prospects and accounts in your territory
Demonstrate and sell value to key stakeholders within the accounts during fast moving as well as complex sales cycles
Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
Software selling experience; SaaS experience preferred
Line about sales experience in a particular industry / geography
Experience selling to director / VP level leaders
Outbound prospecting experience a plus
Consistent track record of success vs quota
Technically savvy; thorough understanding of a related technology
Proficiency using Salesforce
Skilled in virtual presentations, online web demos, remote sales processes
Exceptional verbal and written communication skills
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers.
Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.
More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.