Call Center Agent (CSR) - Insurance Billing in Taguig GHSSag
Global Headstart Specialist, Inc.
Taguig, PH
9h ago
source : Bossjob

Responsibilities :

  • Providing day-to-day customer service support to customers needs based on client account services or products
  • May handle assistance through phone, chat or email
  • Prioritizes and escalates support incidents and requests based on business impact and documented guidelines
  • Utilizes soft skills and troubleshooting skills to resolve client issues and questions
  • Ensuring quality support and customer satisfaction
  • Requirements :

  • Completed 2 years in college
  • Minimum of 18 months BPO experience preferably in Telco / Insurance / Financial
  • Excellent communication skills (Should be C1 versant)
  • Must be amenable to work in McKinley Hills, Taguig City
  • Willingness to work on night shift schedule.
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