Executive Director
McKesson
Atlanta Metro
4d ago

Executive Director, IT Operations

RelayHealth Pharmacy Solutions (RHPS), a McKesson connectivity business, manages the nation's largest pharmacy network, providing essential healthcare connectivity between more than 50,000 U.

S. retail pharmacies and key healthcare stakeholders including physicians, health plans, pharmacy benefit managers (PBMs), government agencies and pharmaceutical manufacturers.

Processing more than 17 billion healthcare transactions annually we play a key role in helping all healthcare providers streamline operational efficiency, improve medication accessibility and adherence and deliver value-

added, cost effective clinical services that improve patient health and outcomes. We understand the importance of a system that works together.

Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare. Join our team of leaders to begin a rewarding career.

Current Need :

McKesson's Relay Pharmacy division has an opening for an Executive Director, IT Operations in our Atlanta, GA office.

Principle Duties and Responsibilities :

  • A thought leader who can identify areas of organizational improvement, provide solutions and drive organizational change
  • Work closely with Security, Product Management, Customer Experience, Infrastructure and Product Development teams to ensure our solutions are operating appropriately and meet the needs of our customers
  • Investigate / evaluate new technologies for use within our business solutions
  • Work with Security teams in the implementation of our security strategies
  • Lead teams that deliver data center operations and capacity planning
  • Support application platforms
  • Facilitates Business Continuity and Disaster Recovery services
  • Participates in Business Continuity Planning and associated tabletop exercises
  • Develops near and long-term plans to increase automation, improve the efficiency and quality of our services while helping to manage our operational expenses
  • Ensures appropriate resource capacity planning and managing risks / barriers to ensure the operational success of our solutions
  • Oversight and management of department expenses and budget planning
  • Responsible for the day-to-day management of our datacenters. Involves team members as needed to resolve issues within reasonable time frames and drives escalation needs when necessary.
  • Development of appropriate training programs to ensure teams grow and operate efficiently / effectively for themselves and the organization.
  • Foster a culture of continuous improvement within the organization.
  • Experience :

  • Experience managing 24x7 multi datacenter operations including applications and facilities
  • Experience with championing and executing organizational changes
  • Experience working with solutions in highly regulated industries (eg Healthcare, Financial)
  • Experience integrating with Cloud vendors (eg. AWS, Azure, GCP)
  • Working knowledge of SOC 1, SOC 2 and SOX
  • Experience providing operational support for deployed solutions
  • Experience working in high data volume solutions
  • 10+ years in a Director level role
  • Six Sigma and ITIL certification a plus
  • Education :

    4-year degree in computer science or related field or equivalent experience

    For Internal Use Only : Career Level M5

    McKesson is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

    Qualified applicants will not be disqualified from consideration for employment based upon criminal history.McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities.

    If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability Accommodation McKesson.

    com. Resumes or CVs submitted to this email box will not be accepted.Current employees must apply through internal career site.Join us at McKesson!

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