Sr.FinOps Analyst - ES
Pasay City, PH
3d ago

Amazon seeks a ( Spanish )Language Analyst with at least 2+ years F&A experience in a large customer-oriented corporate environment, for our B2B business launch.

This role will require for the successful candidate to :

  • Collect and analyze quantitative data.
  • Handle inquiries from customers that would be received through calls & emails.
  • 80% of the time might involve answering queries that are received from the customer through inbound calls.
  • Provide financial analysis to prioritize and lead cost reduction.
  • Analyze trends and suggest process improvements.
  • Meet the set KRAs.
  • Perform other projects and duties as required.
  • Communicate results to business leaders with Finance, Accounting, Operations and Business Development teams.
  • Working Conditions :

  • Normal Office Environment.
  • Report daily to the Pasay office.
  • May be requested to work in shifting schedules including night shift.
  • Work during Holidays as may be required by the Company.
  • May be asked to render overtime on critical and peak times as may be required by the Business.
  • Minimum of 2 years graduate certificate.
  • Proficient in the Spanish language.
  • For non native speakers - he / she must hold relevant certification in the language that is required to be used as a mode of communication with the customers.
  • Or equivalent experience in using the language in a day to day manner.

  • For native speakers - he / she will be required to go through English assessment test during the interview process.
  • Proficient in Microsoft Excel and Word.
  • Flexible to work in shifting schedule.
  • Exemplifies traits of being a Team player , has good interpersonal skills, hardworking, adaptable and detail oriented.
  • Can work under pressure and with deadlines.
  • Excellent verbal and written communication skills, with a strong customer service focus.
  • Has the ability to prioritize, multi-task and work with minimal supervision.
  • A person who is open to work with diverse teams with different cultures on an global team.
  • Preferably with a Bachelors / Masters Degree in Finance / Accounting as Major Subject.
  • Prior experience in a similar Analyst or helpdesk / support work in a BPO industry catering to customer needs.
  • A desire to take responsibility and ownership for projects from day one.
  • A drive for continuous learning and self-development.
  • A person who is self-motivated and driven.
  • Apply
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