CSR - Legal/Contracts (Australian/British Account)
Yondu Incorporated
Philippines
5d ago
source : Monster

Job Description :

Key responsibilities & duties

Responsible for answering calls and queries

Will stand as legal clerks of lawyers in Australia

Will be responsible for the files and contracts of Australian clients

Qualifications

Under graduate is accepted

Bachelors degree (preferred)

Work experience and skills

At least 1 year of work experience as Customer Service Representative

Must have Australian / British accent (Accent is highly required)

Must be computer literate and can multi-task

Must be 40y / o below

Hardworking, Fast learner, team player & result-oriented

Willing to work on PH Holidays

Can start ASAP

Considers no experience as long as theres the accent

Native speakers are preferred (the company will processed their VISA)

Proficient in :

English Communication Skills

Scope of Work :

  • Receiving inbound calls daily for Australian & British clients
  • Responsible for the files and contracts of Australian clients
  • Gathering personal and confidential information from Australian client
  • Processing phone verification
  • Estimating service request for both seller and buyer
  • Creating a matter contract using our system
  • Sending information via email or phone call
  • Answering queries via email or phone call
  • Providing Australian law information about property
  • Hitting a daily goal to meet the minimum key performance requirement
  • Providing accurate service fees and charges to our cleints.
  • Creating end to end contract drafting, reviewing and processing for Australian clients and property agents.
  • Processing Australian bank settlements.
  • SHIFT : 7AM-4PM

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