Call Center Agents (CSR) - Call Captioning in Baguio GHSSag
Global Headstart Specialist, Inc.
Baguio, PH
5d ago
source : Bossjob

Responsibilities :

  • Providing day-to-day customer service support to customers needs based on client account services or products.
  • May handle assistance through phone or email.
  • Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
  • Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
  • Ensuring quality support and customer satisfaction.
  • Requirements :

  • At least a High school graduate, College grads are welcome to apply
  • Good to Excellent communication skills is a must
  • Has a good customer service orientation
  • Must be able to work in a shifting schedule
  • Applicant should be willing to work in Baguio
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