Call Center Agents (CSR) - Call Captioning in Baguio GHSSag

Global Headstart Specialist, Inc.

Baguio, PH

5d ago

source : Bossjob

Responsibilities :

Providing day-to-day customer service support to customers needs based on client account services or products.

May handle assistance through phone or email.

Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

Ensuring quality support and customer satisfaction.

Requirements :

At least a High school graduate, College grads are welcome to apply

Good to Excellent communication skills is a must

Has a good customer service orientation

Must be able to work in a shifting schedule

Applicant should be willing to work in Baguio

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