Position : Mandarin Technical Support Dayshift Weekends Off
Location : BGC, Taguig City
Schedule : Dayshift Weekends Off
Industry : Healthcare Company
Salary : Php 80,000 + Non Taxable Allowance
Benefits :
HMO and Life Insurance
Sick leave, Vacation leave
Dental Insurance
Seminars and online resources about health related topic
Fitness events
Retirement Plans
Recreation And Sports Activities
Healthcare Company
Responsibilities :
Handle phone, email and chats professionally and friendly matter
Assist customer in their inquiry regarding medical devices
Provide first level support in troubleshooting customer concern across the designated product range by analyzing customer problems and asking the appropriate questions to support resolution.
Documenting concern and inquiries using the appropriate guidelines and procedures to ensure completeness and accuracy of the records.
Communication of concern investigation conclusions to customers through written reports and phone conversations.
Recruitment Process :
Initial Interview and Exam
Behavioral Interview
Final Interview
Requirements :
Bachelor's degree graduate in any course
Must be Both Fluent in Mandarin and English
Preferred experience in data migration
With or without Medical Background
Willing to train
Good communication / coordination skills
CSR Experience is a high advantage 
