Aspect Telephony Engineer
Hunter's Hub Inc.
Pasig, PH
6d ago
source : Bossjob

Key Job Functions and Duties :

  • Ensure that all Telephony systems are adequately documented
  • Develop and implement policies and classify and oversee access to protect telephony systems
  • Work with security team to evaluate threats, troubleshoot issues, and comply with appropriate security configuration standards
  • Desired Experience & Qualities

  • ASPECT Call Center experience is essential - Aspect ACD and Aspect IVR
  • Demonstrated competency related to databases, telephony, software applications and ACDs
  • Proficiency with XML, V-XML is highly desirable
  • Qualifications and Accreditations :

  • Three to five years’ experience in a similar role
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