We’re seeking an IVR, User Acceptance Testing Specialist tosupport the continued Transformation of our Global IVRapplication , based in our Muñoz, Quezon City office.
In this role,you will be responsible for supporting the User Acceptance Testing Leads,conducting end-to-end testing for the Global IVR Application to deliver on a promise to Transform our Global IVR systemsinto a modernized platform that will dramatically increase the business valueof the service while dramatically improving our caller experience.
Your role will include building and executing test cases, creatingtest data, developing process mapping and maintaining documentation whileworking closely with the IVR UAT Leads, Business Analysts, SME’s, ProductOwners, Vendors and other stakeholders to ensure that a flawless solution isdelivered.
Sound interesting? Here are some specifics :
What you will need to succeed :
What will make you stand out :
What’s in it for you?
What it’s like here :
Western Union (WU) is a company on the move! Webelieve that when money moves, better things can happen. From small businessesand global corporations, to families near and far, or NGO’s in the most remotecommunities on Earth, WU helps people and business move money globally.
We havea rich legacy of innovation and are continuing to develop new and moreconvenient ways for our customers to send and receive money through digital,mobile and retail channels.
We have a combined digital and retail network thatspans over 200 countries and territories. Some companies specialize incash-based retail money transfer and others play only in digital.
We areleaders in both!
Being on the Western Union team means being tenacious andgoal-oriented. It means taking risks and quickly finding the path to success.
It means having integrity, and finding ways to make things work. It meansthriving as part of a diverse, global team of over 10,000 people who arecommitted to moving money for better.
It means being driven to win, and to dowork that makes a difference on a global stage. Sound like you? Applynow!
Inclusion and diversity are fundamental to our culture andsuccess. Achieving our common vision depends on people with diverse backgroundsworking together.
Who knows; your unique point of view could be the key to ournext groundbreaking idea. We’d love to explore that possibility!
Western Union is proud to be an Equal Opportunity-AffirmativeAction Employer. The company will provide accommodation to applicants,including applicants with disabilities, during the recruitment process, inaccordance with applicable laws.
We are committed to equal employmentopportunity regardless of race, color, religion, sex (including pregnancy orrelated medical conditions), national origin, veteran status, sexualorientation, gender identity, age, disability, marital status or anotherprotected category.