Talent Acquisition Shared Services Coordinator
TeleTech
Quezon City
6d ago

Talent Acquisition Coordinator

TeleTech is seeking a Talent Acquisition Coordinator to join our Human Capital Team.

Our Human Capital Team is always looking for new ideas and challenges to meet our employee satisfaction. We want to show our public that Teletech is the right place to work.

What you’ll be doing :

This position deal with processing and managing candidate applications received through job postings in TeleTech’s different job boards for associate and support positions in a high volume recruitment operational environment

What you’ll bring to us :

  • Administrative duties such as moving candidates along the various steps of the application process, completing pre-screening interviews over the phone, assisting concerns from candidates received through chat, email, or phone, and processing-
  • related tasks received from our partner onsite recruitment teams.

  • Engage candidates coming from different backgrounds as we provide support to the United States, Canada, the United Kingdom, Ireland, Poland, New Zealand, Australia, and the Philippines.
  • GTAS support is global in scope and, as a high volume recruitment team, requires coordinators to be able to work in various shifts (specifically night and graveyard shifts).

  • Qualified candidates must be able to deliver on different operational requirements such as meeting targets within deadline, closing hiring quotas, achieving required operational performance metrics, and processing candidate concerns in a timely manner.
  • Effective Global Talent Acquisition Coordinators understand the value of providing excellent candidate experience, has a passion for ensuring that clients’ expectations are met on a daily basis, and is capable of working in a fast-

    paced operational environment.

  • Must be prepared to be measured in different operational metrics, must be capable of meeting the prescribed threshold in performance scorecards for reliability, productivity and quality.
  • Global Talent Acquisition Coordinators maintain professionalism at all times, ensure the quality of their work, and are able to deliver despite the changing shifts, requirements, and the rigors of operating a recruitment business.

    What skills you’ll need :

  • Desire to achieve aggressive recruiting goals under tight deadlines.
  • Strong desire to work and support global locations and to be placed in any shift as required by the business need.
  • Must have good communication skills and excellent people skills.
  • Must have the ability to speak professionally to candidates from different background regardless of the medium (phone, chat, etc.)
  • Must have the ability to learn and use recruitment technologies (Applicant Tracking Systems, Excel, SharePoint, and other internet based systems and tools).
  • Must have strong attention to detail, initiative, a high level of integrity, judgment, and follow-through.
  • Who We Are :

    TeleTech is a pioneer in customer experience, engagement and growth solutions. Our 40,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels.

    We utilize a holistic approach, applying solutions from our four customer experience segments Consulting, Technology, Care and Growth to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business.

    Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.

    Our Enterprise Services organization is the machine behind our market-facing product and solution areas, enabling each of our segments to deliver for our clients.

    Whether Information Technology, Finance, Accounting, Tax or Treasury, Supply Chain or Legal, or one of our Human Capital team members, we help to guide and simplify TeleTech’s business processes and operations.

    What We Offer :

  • Competitive salary packages, variable incentive bonus plans
  • 100% employer paid HMO coverage for employees
  • Life insurance, wellness programs, onsite clinic
  • Comprehensive health and wellness program, including employee assistance
  • Employee recognition programs, professional development, tuition reimbursement
  • Learning and career growth opportunities via our global footprint
  • Shuttles, gym discounts
  • Lead Everyday w Do the Right Thing w Reach for Amazing w Seek First to Understand w Act as One w Live life Passionately

    LI-IG1

    Notice to external Recruiters and Recruitment Agencies : TeleTech does not accept unsolicited headhunter and agency resumes.

    Headhunters and recruitment agencies may not submit resumes / CVs through this web site or directly to any employee. TeleTech, and any of our subsidiaries, will not pay fees to any third-

    party agency or company that does not have a signed agreement with TeleTech.

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