Engineer 2 - Customer Reports
Vertiv
Mandaluyong, Manila, Philippines
3d ago
  • Download test data on the critical electrical assets of the customer, as collected by Field Service technicians / engineers (Electrical Reliability Services) via the PowerDB, eFolders, or other platforms.
  • Validate electrical test data for different types of electrical equipment, including but not limited to switchgear, switchboard, switches, motor control centers, transformers, cables, circuit breakers, metering, grounding systems, rotating machinery, direct current systems, capacitors, reactors, surge protection, and insulating liquids per IEEE / NETA, NEMA, NFPA, and ASTM standards, and other references, such as Doble.
  • Check completeness and logical sense of electrical test data, test results, and remedial recommendations in test datasheets (from PowerDB, eFolders, emails, etc.
  • and make corrections as required.

  • Create and rework simple (Acceptance, Maintenance, Troubleshooting, Infrared without analysis) customer test reports detailing inspected customer equipment, inspection procedures (NETA standard procedures, or industry accepted procedures as specified in work scope), results and recommendations using the web-based ERS Report Manager program.
  • Perform peer review of simple customer test reports generated by peer Report Writers and provide feedback and corrections as applicable.
  • Coordinate the review and correction of test data, and the review and approval of draft customer reports with ERS Service Center engineers, supervisors, and / or managers
  • Document Customer Reports tools, standard technical knowledge, and team policies and procedures
  • Apply
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