Customer Service Representative (CSR) | Semi Conductor Account | BGC
Infosys BPM Philippines
Taguig, PH
1d ago
source : Bossjob

Key Responsibilities :

  • Responding to queries and providing assistance for questions and problems.
  • Following up with customers to ensure full resolution of issues.
  • Running reports to analyze common complaints and problems.
  • Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions.
  • Key Requirements :

  • At least 18 months of working experience in the related field is required for this position.
  • Graduate of any field.
  • Proficient in English and must have very good communications skills.
  • Good problem solving skills.
  • Familiarity on Customer Service skills and etiquette.
  • Applicants must be willing to work in BGC, Taguig City.
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