Customer Service Specialist - Financial Account
Neksjob Philippines
Quezon City, PH
6d ago
source : Bossjob

As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell

  • Answering incoming calls from customers
  • Resolving customer inquiries / requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident and knowledgeable manner
  • Applicant should have at least 6 months BPO International Voice Experience.
  • At least completed 2nd Year college (no back subjects) and willing to be processed and be assigned onsite
  • Good to excellent English communication skills ??
  • Computer literate and good web navigation skills ??
  • Willing to work shifting schedules including graveyard, weekend, and holiday shifts. ??
  • Available to start ASAP ?
  • Work Onsite
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