Customer Service Representative - Telecommunications Account
Neksjob Philippines
Antipolo, PH
6d ago
source : Bossjob

As a Customer Care Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell

  • Answering incoming calls from customers
  • Resolving customer inquiries / requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident and knowledgeable manner
  • Perks and Benefits :

  • Paid training
  • Competitive salary
  • Monthly performance incentives
  • Benefits after six (6) months
  • Vacation entitlement upon hire
  • Career pathing and advancement opportunities
  • You may be our next Customer Experience Champion if you :

  • Have an experience of at least 1-3 months in the BPO industry; but candidates without BPO experience are also welcome to apply
  • Have good English communication skills
  • Have working knowledge on computers
  • Have good customer service, multi-tasking and problem-solving skills
  • Are willing to work in shifting schedule
  • Work Onsite
  • Available to start ASAP

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