Senior Associate - Logistics Handover
Muntinlupa - Cavite Expressway (MCX), PH
3d ago

The Senior Associate - Logistics Handover is responsible for the smooth coordination and execution of package handover to partner 3PLs.

S / he will work closely and effectively with the Logistics Supervisor to ensure all packages are shipped and received by partner 3PLs on-time.

Responsibilities :

  • Responsible for accurate system updating based on actual dispatch
  • Responsible to report all irregularities and unusual incidences to logistics supervisor
  • Daily consolidation of all problematic transactions then submit to CS for disposition
  • Ensures completeness of courier'™s delivery documentation prior dispatch
  • Coordination of 3PL escalations and claims with internal stakeholders
  • Coordination of customer inquiries with respective 3PLs and the ZALORA Customer Service Department
  • Work closely with CS and outbound departments to properly execute all problematic and scheduled deliveries.
  • Coordination and execution of internal and external performance improvement projects
  • Undertake further responsibilities that may evolve in the future.
  • Requirements :

  • Graduate of Engineering, Mathematics, Economics and Business Management related courses
  • Preferably 2-3 years experience in logistics operations
  • Excellent verbal, written and interpersonal communication skills.
  • Computer literacy, including knowledge of MS Office / GSuite and familiarity with the internet and email communications
  • Must excel at multitasking and pay great attention to detail
  • Dynamic and proactive, with a high level of passion to learn new things and adapt to a challenging task
  • The ZALORA Story

    ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit.

    As Asia's leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan.

    ZALORA's localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women.

    ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets.

    ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals.

    Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

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