Customer Care @ Shaw Site
Neksjob Philippines
Mandaluyong, PH
3h ago
source : Bossjob
  • Answering incoming calls from customers
  • Resolving customer inquiries / requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident and knowledgeable manner
  • Are a college graduate, with or without BPO experience
  • Have an experience of at least six (6) months in the BPO industry
  • Have working knowledge on computers
  • Have good customer service, multi-tasking and problem-solving skills
  • Are willing to work in shifting schedule
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