Sales Manager
Benchmark, Pyramid Luxury & Lifestyle
Rubenstein Forum at The University of Chicago, Chicago, IL 60615
1d ago

Come be a part of something bigger!

Benchmark Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.

Here are just some of the great benefits we offer :

  • Full Time employees have access to Medical and Dental insurance to fit your needs
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
  • 401K match (Let us help you build your financial future)
  • Companywide Hotel Room Discounts (Who doesn’t love to get away)
  • Paid Time Off
  • Employee Assistance Program (We are here to support you)
  • Employee family events (bring the kids!)
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
  • Many more, please inquire for more details
  • Job Description Summary :

    Provides sales efforts to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.

    The Sales & Events department serves as the primary liaison between The David Rubenstein Forum and University of Chicago groups or associations, alumni, education or external corporate clients.

    He / She / They are responsible for revenue generation at the property to include direct sales, meeting package sales, catering sales and food and beverage sales.

    He / She / They are responsible for space and logistics planning to optimize the group space to revenue ratios, contract negotiations and function space management through Delphi.

    fdc, and other related software or interfaces. Will assist clients with event design consultation and overall meeting & event management.

    What you will have an opportunity to do :

    The David Rubenstein Forum is a University-wide facility for scholarly and academic discourse on campus. The venue supports and promotes inquiry, the open exchange of ideas, and the power of academic, interdisciplinary convening.

    The Forum is located at the intersection of East 60th Street and Woodlawn Avenue. It serves as a place where scholars gather and exchange ideas through activities that range from talks and workshops to multi-day conferences that span academic disciplines.

    The facility provides spaces and amenities that are not currently available on campus, including highly collaborative, well-appointed meeting and event rooms commensurate with the types of conferences, special events, workshops, and meetings that University faculty and academic departments host.

    The building has a sustainable design target of LEED Gold.

    QUALIFICATIONS : EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

  • Knowledge of group sales, marketing, and revenue management
  • Conference Services and / or Catering planning experience required
  • Experience with the University of Chicago preferred
  • College degree or Associates degree or equivalent experience in a full-service Hotel / Resort / Conference Center
  • Excellent written and oral communication skills
  • Assertive, outgoing and self-motivating individual with pleasant personality
  • Hotel / Resort / Conference Center industry work experience, demonstrating progressive career growth and a pattern of exceptional performance preferred
  • Prior use of Delphi, or similar Sales & Catering system, required
  • Must have valid driver license and ability to travel
  • ESSENTIAL FUNCTIONS :

    Be the Difference :

  • Understand all aspects of Benchmark’s Be the Difference culture
  • Set the example
  • Lead and inspire all employees to Be the Difference
  • Hold each team accountable for delivering the experience
  • Leadership :

  • Know the business
  • Set a positive direction
  • Be a Role Model
  • Uphold philosophy and values of owner and Benchmark
  • Lead and inspire all employees to work to their highest capabilities to achieve the highest possible standards
  • Provides day to day leadership to peers to achieve property sales objectives with overall responsibility for achieving team booking goals and property revenues
  • Promote a team environment
  • Revenue Management & Event Planning

  • Negotiate local hotel agreements and maintain positive relationships with the local hotel community.
  • Analyze and estimate total value of proposed business and optimize revenue while ensuring excellent customer service
  • Execute the sales / marketing plan to acquire new and potential business
  • Actively participates in the sales account management process
  • Direct solicitation efforts through effective oral and written communication while overseeing rate, date and space commitments for sales within the conference center
  • Participate in sales strategy meetings to provide input on weekly focus and overall sales strategy
  • Identify University public relations opportunities and coordinate activities to augment the overall marketing communication strategy
  • Building long-term, value-based customer relationships that enable achievement of the property sales objectives
  • Maximize group space for meetings and events using Delphi schedule function diary
  • Understand and manage group details to operational needs for optimal execution
  • Create and distribute BEO’s for all group event order details within standard established timelines
  • Maintain clean system management, such as Delphi, to record historical group data and report efficiently through event orders to all operating departments
  • Maintain on-site group changes through change-log communication while partnering with the event concierge
  • Work with Executive Chef to assist in menu creation for custom event needs to meet client objectives
  • Detail reports for weekly distribution of group activities to communicate daily business to all operators and owners
  • Attend BEO meeting when applicable
  • Budgeting & Forecasting :

  • Ensure accuracy for forecasting of revenues with most updated information
  • Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner
  • Achieve and exceed revenue goals annually
  • University Client Relations :

  • Professionally represent The David Rubenstein Forum in community and industry organizations and events
  • Develop and maintain collaborative partnerships with similar university venues and local hotels
  • MARGINAL FUNCTIONS :

  • Respond to any reasonable task assigned by General Manager & Director of Sales and Events
  • Assist in the sales calls, cold calls or in whatever capacity needed
  • What are we looking for?

    Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.

    This may differ in other locations due to cost of labor considerations.

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