The Associate Software Technical Analyst (Engineer) is responsible for creating and maintaining automation solutions for the areas of focus using Robotics Process Automation (RPA) processes and technology.
The role interfaces with both technology and business operations team to build and configure efficient, scalable automations within prescribed automation tools and coding standards.
The role will develop, implement, and maintain automations / robots (digital workforce assets) with the highest positive impact.
People Leader Role : No
Key Accountabilities :
Design, develop and test automation solutions using prescribed tools and technologies.
Participate in interviews, meetings or workshops to understand the requirements and to develop automation solutions.
Design, configure, test, deploy and integrate new, modified and / or enhanced automations.
Participate in development process, including constructing and maintaining efficient, reusable and reliable configurations within robotic process automation software and tools.
Plan and participate in deployment of RPA components in the enterprise architecture.
Participate in testing activities, including integration testing, end-to-end (business process) testing and user acceptance testing.
Participate in the problem identification / error resolution process, including tracking, repairing and reporting defects.
Provide technical direction on design considerations for performance, scalability, availability, maintainability, disaster recovery and uptime.
Create and maintains technical design documentation to support development.
Create test scripts and supports Quality Assurance activities as needed.
Job Requirements : The candidate :
The candidate :
Bachelor’s Degree in any Technology courses (Computer Science, Computer Engineering, IT, MIS or a related Analytical field) with preference for applicants with experience in programming.
Tools / Technical / Process Specific Knowledge or Skills :
2+ years of development experience with a solid understanding of programming concepts.
1+ years of experience with WinAutomation. Familiarity / Experience with additional RPA tools (Automation Anywhere, ProcessRobot) highly preferred.
Understanding of HTML and experience in SQL required.
Experience in .NET, C#, Visual Basic and macro development preferred.
Proficient in Microsoft Word, Power Point and Excel.
Understanding of process design documents and technical design documents on automation space.
Ability to improvise configuration / coding to new situations, new integrations and / or new products / interfaces within RPA softwares / tools.
BPMN or Workflow Modeling applications
General knowledge in software testing
Soft skills :
Ability to build rapport, cultivate working relationships and drive collaboration across teams.
Must be an adaptable self-starter and work with minimal supervision. Must be able to juggle multiple projects and organize time effectively.
Ability to work well with business unit SME’s, Business Analysts, vendors and end users in cross functional teams.
Strong communication skills - verbal, written & presentation; ability to adapt content to various audiences; communicates effectively
Proven interpersonal skills : ability to build relationships, engage and influence others, work with a diverse internal and international customer base
Strong attention to details and services accuracy.
Proactive with strong problem solving and analytical skills.
Willing to work overtime and rotating shifts