Global Service Desk Analyst (Alabang, Muntinlupa City)
AIG
Muntinlupa City
3d ago

Functional Area : IT - Information Technology Estimated Travel Percentage (%) : No Travel Relocation Provided : No AIG Shared Services Corporation Your future team Our technology teams collaborate with their worldwide colleagues and partners every day to take on the challenges of providing IT support to one of the world’s leading financial services firm.

We’re people who believe that with the right values and hard work, anything is possible. We know that if we’re at our best, that enables our customers to be their best and realize their dreams and hoped for successes.

The Information Technology group provides enterprise-wide IT solutions for all of AIG’s specialized disciplines. Technology provides strategic and procedural support in all of AIG’s specialized disciplines, such as policy issuance, premium collection, claims handling, and administration.

It enables AIG to deliver business strategies through efficient world-class IT and operations services, while ensuring the necessary IT risk management and security measures are in place.

As a contributor at AIG you are the one the clients turn to in times of need. You act with speed, composure, compassion and knowledge to solve problems and the work you do every day is the heart of AIG’s business.

Provide first-level technical support to AIG end users for technology-related issues. Ensure proper documentation for each interaction and escalate when necessary.

Resolve all issues using standard practices, procedures, and company-approved troubleshooting tools and workflow processes What we are looking for Minimum 2 years’ experience in Technical Support Excellent communication skills Willing to work in Alabang, Muntinlupa City Willing to work on night shift.

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

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