Monitoring Support Engineer
Binan, LAG, PH
4d ago

Do you want to change the world? We do, too.

With more than 30 years of proven experience, SunPower is a global leader in solar innovation and sustainability. SunPower is a company with a rich heritage of pioneering the best energy technologies in the world.

You have the opportunity to join the company that helped establish solar markets around the world and continues to innovate in the renewable energy space.

SunPower has facilities in the US, Europe and Asia, and we are seeking talented people to join us in building a clean energy future.

Our unique approach emphasizes the seamless integration of advanced SunPower technologies, delivering complete solar solutions and lasting customer value.

We are passionately committed to changing the way our world is powered, and we are guided by our legacy of innovation, optimism, perseverance, and integrity.

Widely recognized as the world’s standard for solar, SunPower produces the world’s highest efficiency solar products. Our quality and reliability standards far exceed those of any other company in the industry.

In order to unlock shareholder value, accelerate innovation and enhance customer value, SunPower will separate into two independent, publicly traded companies, strategically aligned and complementary, focusing on distinct offerings.

Newly-formed Maxeon Solar Technologies will be the leading global technology innovator, manufacturer and marketer of premium solar panels, carrying on the decades’ long legacy in setting quality and performance standards.

As we look to the future, we are seeking a world-class

Monitoring Support Engineer based in ROHQ, Binan, Philippines . In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.

Are you ready to change the way our world is powered?

Monitoring Support Engineer

The Monitoring Support Engineer is responsible for providing fleetwide, first level technical support for SunPower’s Commercial Direct Solar Power Systems via telephone and internet support channels.

The Systems O&M Engineers also manage the data input, maintenance, organization and validation of system data and performance data in SunPower’s Monitoring Systems and other software systems.

Engineers perform routine data flow continuity on the monitoring set-up and programming and assist Projects personnel and Field Service Technicians by providing remote support to their field efforts.

Systems O&M Engineers provides Level 1 monitoring and diagnostic support on the solar power systems and are responsible for tracking customer contractual reporting obligations.

Knowledge and Technical Skills :

  • Applies concepts and theoretical knowledge acquired through education, training or experience.
  • Learns company- and function-specific standard operating procedures, data requirements, and associated processes and technologies.
  • Reasoning Ability, Ability to solve analytical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form.

    Complexity :

  • Works on problems and projects of limited scope, following standard protocol.
  • Incorporates information and data that is readily available.
  • Teamwork, Collaboration and Influence :

  • Works under general supervision.
  • Gains trust and support of peers.
  • Actively participates in team and group activities.
  • Collaborates within process / area of responsibility.
  • Initiative :

  • Demonstrates desire to learn the trade, improve quality, and meet schedules, cost and end user requirements.
  • Seeks guidance as necessary when new or unusual problems arise.
  • Creative Thinking and Innovation :

  • Applies well- understood approaches to develop solutions and address project challenges.
  • Impact and Results Focus :

  • Diligently works to schedule, producing required results on time and within expected quality standards.
  • Recognizes business benefits of the role.
  • Minimum Education and Experience :

  • Educational (College Graduate) : The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program in Electrical Engineering, Electronics and Communications Engineering, Mathematics, or equivalent degree in a field of study related to the job.
  • 0+ years of related experience OR equivalent combination of education and years of related experience
  • Night shift adaptability
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