Senior Operations Analyst - Commercial Banking
Wells Fargo
Manila, National Capital Region
1d ago

Job Description

About Wells Fargo India


Wells Fargo India & Philippines (WFI&P) enables global talent capabilities for Wells Fargo & Company, by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.

WFI&P operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about WFI&P at our International Careers website.

Department Overview

Wholesale Operations within WFIP supports the Commercial Banking (CB) and Corporate & Investment Banking (CIB) businesses across number of key operational activities covering the entire client life cycle.

The function sits under the CB / CIB business vertical with in WFIP and undertakes variety of operation Lending operations, Trade Finance operations, Treasury Management and Payment solutions, International payments and Financial Crime Ops.

The operations covers all stages of client lifecycle including onboarding and ongoing maintenance and involves deal closing, financial statement spread, cash management, account onboarding & management, customer service, collateral management, documents preparation & management and collections.

These operations support all of Commercial Banking business i.e. Business Banking Group, Middle Market, Commercial Capital, Trade Finance, Treasury Management and Payments Solutions.

About the Role

  • Internally known as Operations Analyst 4, this role responsible for Reconciling the customers’ remittances received in various forms such as ACH, Check, Wires, Epay and Credit Card;
  • make the necessary cash corrections or adjustments to the client’s account such as application of credit memos, refunding customer payments, reapplications and No Sufficient Funds processing;
  • Manual on-line data-entryof invoices to update accounts receivable file as needed; Perform daily cash reconciliation.

    Operations Analyst 4 will perform moderate to highly complex transactions, perform quality checks and escalate any issues or potential risk to Operations Manager, will act as a team lead, Subject Matter Expert and domain process trainer, share training feedback to manager, perform projects and ad hoc tasks as assigned by the manager.


  • Cash Application
  • Responsible for processing, monitoring and examining new invoicing received from clients to be posted in detail to the clients’ customer account receivables
  • Correct, verify and post bank lockbox transmissions for client availability; Application of check and customer payments to the on-line accounts receivable file;
  • Resolve and apply on-account payments;
  • Manual on-line data-entry of invoices to update accounts receivable file as needed;
  • Clerical tasks as needed;
  • Assist in month-end closing procedures as needed;
  • Serve as back-up for other department members;
  • Serve as a subject matter expert with regards to all aspects of cash application on the system of record
  • Responsible for processing, monitoring and examining new invoicing received from clients to be posted in detail to the clients’ customer account receivables
  • Manage invoice processing email address to pull down pdf’s for printing and data entry
  • Cash / Bank Reconciliation
  • Reconcile the customers remittance and make the necessary adjustments to the clients account;
  • Perform daily bank balancing of bank deposits to the system of records
  • Market Skills and Certifications

    Market Skills and

    Required Qualifications

  • Bachelor’s degree in Finance and Accounting
  • More than 5 years relevant working experience in the field of Accounting / Finance preferably in General Accounting, Accounts Receivable accounting, Loan accounting, Bookkeeping.
  • 1 to 2 years experience in banking industry Wholesale, Commercial Banking or Corporate Investment Banking or Shared Service organization
  • Business and accounting Skills (concept of Debit and Credit)
  • Excellent English comprehension, written and verbal communication skills, and interpersonal skills
  • Good problem solving and analytical skills & ability to accurately process high volumes of work within established deadlines
  • Strong Organizations skills - detail oriented
  • Sound risk management mindset and good understanding of compliance
  • Proficient in MS Office especially MS Excel
  • Able to perform work and report on PH public holidays if falling on Mondays to Fridays including Christmas and New Year's eve
  • Amenable to work on US shift : 9PM to 6AM
  • Desired Qualifications

  • Knowledge GAAP Accounting
  • Quick learner
  • Highly motivated individual who is able to work well independently and in a team environment
  • Ability to recognize and escalate issues to management for any process breaches
  • Ability to multitask to accomplish tasks and meet deadlines effectively
  • Ability to work quickly & accurately while maintaining acceptable standards of workmanship
  • Flexibility to stretch to accomplish projects timely
  • MBA, CPA, CMA, CFA is an advantage
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