Airline Ticketing and Hotel Reservation Officer
Gana Phil Travel and Tour
Parañaque, Philippines
2d ago

Job Description :

  • Ticket issuance using online tools and GDS (Amadeus, Abacus etc.)
  • Credit card verification / fraud detection and monitoring
  • Flight search and quotation, as needed
  • Coordinate with airlines regarding client requests such as cancellation and changes
  • Answer customer queries and resolve customer issues by email / phone call
  • Send out tickets to clients
  • Keep clients up to date with any changes
  • Collect and process payments To qualify :
  • Candidate must possess at least Bachelor's / College Degree in Hospitality / Tourism / Hotel Management or equivalent.
  • At least 1 Year(s) of working experience in the related field is required for this position.
  • Preferably 1-4 Yrs Experienced Employee specialized in Hotel Management / Tourism Services or equivalent.
  • Excellent Communication Skills with excellent phone manner
  • Proficient in Amadeus / Abacus booking and ticketing to provide air, hotel and car bookings
  • Experienced in working with Corporate, VIP, and Executive Travel
  • Excellent English verbal / written communication skills and proficient in MS Word, Outlook and Excel
  • Able to work well under pressure, well organized, able to prioritize, detail oriented and perform multiple tasks
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