Engineer 1, UPS & Racks Systems Applications Engineering
Vertiv
Mandaluyong, Manila
2d ago

Primary Duties and Responsibilities :

  • Provide pre- and post-sales quality technical assistance via calls and emails.
  • Technical troubleshooting of Liebert Uninterruptible Power Systems and other Channel products like Rack PDU, Rack Cabinets, Smart Aisle, Smart Row and MB .
  • Collaborate with sales personnel to define requirements for quotations for custom configurations in a timely manner.
  • Review and facilitate fulfillment of any orders that include custom configurations and special features.
  • Interface with engineering, product marketing and field support to ensure appropriate issue resolution and improve product quality.
  • Background / Experience Required :

  • Bachelor’s Degree in Electrical or Electronics Engineering, Computer Science or similar technical degree is required
  • Working knowledge of electrical distribution systems, electronic circuits, Uninterruptible Power and Power Distribution Systems are required.
  • Strong verbal and written English communication skills are required.
  • Strong computer skills, including working knowledge of MS Office suite, are required
  • A high degree of accuracy regarding problem-solving and analytical skills is required
  • Strong work ethics and organizational skills with an ability to handle multiple tasks concurrently
  • Familiarity with IT networking and communication systems is desirable
  • Familiarity with environmental control systems and / or Liebert manufacturing and engineering systems.
  • 2+ years of experience or exposure in working within sales / engineering / parts & service / field applications / data center environment that focuses in Liebert or comparable UPS products.
  • 1+ year of experience in customer phone support.
  • About Vertiv

    At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup.

    We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.

    With $4.4 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

    Whether you’re an established professional looking for a career change, an undergraduate student exploring options or recently received your MBA degree, you’ll find a variety of opportunities at Vertiv.

    Explore them now and join our team of 19,000 employees in making the future of our customers’ business possible.

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