Join China Bank’s Customer Experience Management Team and carry out assignments that have significant impact on customer service.
As a Phone Banker, you will be responsible to handle end-to-end customer servicing through use of all available channels of communication.
You are expected to address all inquiries, requests and / or complaints lodged by prospective and / or existing bank clients.
Minimum requirement :
Graduate of BS in Information Technology, Business Administration and other related courses
Must have excellent communication and interpersonal skills
Internally known as Phone Banker 2, is responsible of the following Answers inquiries, resolves... May work on special projects and coach other bankers.Qualifications Fluency in Spanish and English...
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Requires extensive knowledge of the organization, products, and or servicesKey responsibilities will include Coaching and mentoring of phone bankers, 1 1 and or in a group setting to meet...
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Join China Bank's Customer Experience Management Team and carry out assignments that have significant impact on customer service. As a Phone Banker, you will be responsible to handle end to end...
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