Human Resources Director
Arcadis
Makati, Philippines
1d ago

Key Accountabilities

  • Implement the GEC People and Culture vision and strategy for Manila through actively participating as a member of the respective local leadership team and wider GEC HR leadership team.
  • Create an appropriately skilled and engaged workforce through the development and implementation of the GEC PH People and Culture vision, strategy and action plan which is aligned to the overall GEC P&C strategy and global corporate P&C strategy.
  • Implement within the GEC PH office the HR annual strategic priorities related to culture change, employee engagement, learning and development frameworks, succession planning and talent management, corporate policies, and HRIS.
  • Key Responsibilities

    Strategy and Leadership

  • Assist in the development and lead the implementation of HR strategies and policies across the GEC offices and within Manila.
  • Work with local leadership to support the achievement of business objectives ensuring strategy, people and processes are aligned to optimise effectiveness and meet business objectives.
  • Ensuring that HR acts as a business partner by, providing guidance and direction in HR and wider business issues to assist the business to achieve its objectives act as a guiding mind’ to the business.
  • Lead on organisation wide change programs to ensure people and organisational strategy is aligned.
  • Forge and maintain strong interpersonal relationships with key figures within the organisation (GEC PH ET, GEC Ambassadors).
  • Responsibilities of this role include, but are not limited to :

  • Assist in the development and lead the implementation of HR strategies and policies across the GEC offices and within Manila.
  • Work with local leadership to support the achievement of business objectives ensuring strategy, people and processes are aligned to optimise effectiveness and meet business objectives.
  • Ensuring that HR acts as a business partner by, providing guidance and direction in HR and wider business issues to assist the business to achieve its objectives act as a guiding mind’ to the business.
  • Lead on organisation wide change programs to ensure people and organisational strategy is aligned.
  • Forge and maintain strong interpersonal relationships with key figures within the organisation (GEC PH ET, GEC Ambassadors).
  • Promote and embed the people and culture agenda across the whole business ensuring business wide change initiatives are aligned to wider people and culture strategy, both global and for the all GEC offices.

  • Ensure effective and efficient implementation of HR strategy through the HR managers, BPs and business leaders and work in collaboration with wider HR community across the GECs.
  • Provide leadership to the HR Managers and different HR discipline leads by managing, coaching and developing them to support the development of wider team.
  • Providing support, guidance, coaching and holding managers to account in the strategic, people management and communications of the performance management process, organising training where appropriate.
  • People and Culture

  • Develop and implement measurable performance criteria for all people activities ensuring ongoing performance review, evaluation and enhancement of related services in order to meet corporate objectives.
  • Lead on employee engagement in the business including managing the respective Your Voice initiatives.
  • Ensure that an appropriate Human Resources Information System is maintained to facilitate personnel, administrative and management reporting requirements, and adequately record all employee, payroll and training records.
  • Implementation of the Grow, Perform, Succeed performance development framework as a key activity to align our people to business strategy, values and key stone behaviours.
  • Implement the Arcadis Job Framework to help our people realise their potential.
  • Ensure the reward and recognition approach is competitive in the market and new practices are implemented to retain key talent.
  • Overseeing talent acquisition both within the GEC PH and in liaison with Global Design HRD, ensuring that the recruitment and selection process is designed and implemented to attract and retain high calibre talent in line with the business strategy and succession planning.
  • Manage the employee relations agenda ensuring local legal practice is kept up-to-date,and develop legal compliance processes where necessary.
  • Ensure effective management of all employee relations issues across the business, including conflict resolution, redundancy, performance management.
  • Ensure organisational design of business supports delivery of short and long term business objectives.
  • From the direction of GD-HRD, implementation of the various Arcadis global and GEC related people programs which include but not limited to :
  • Leadership Programs (SLP, AMP, Global Shapers), Leadership Academies (Project Management / Task manager Academy), Performance Development, Talent Planning and
  • Succession Planning

  • Developing activities and programs to grow the local talent in the Manila GEC whilst also being cognisant of retaining and engaging existing leadership.
  • Ensure the mobility of staff to the Manila GEC to ensure it aligns with Arcadis Global Mobility polices.
  • Act as the Arcadis Way HCM BPO owner for Manila.
  • Work with Talent Acquisition Manager and local leadership to ensure Arcadis has the right resources, capability and talent to achieve immediate and strategic ambitions now and in the future.
  • Work with senior leaders to develop and maintain an integrated succession, performance management and talent strategy.
  • Ensuring that the HR team provide advice to the managers and staff on employee relations issues, local employment legislation and Best Practice’ where required.
  • Work with key stakeholder to ensure there is a pipeline of talented employees to meet the current and future needs of the business.
  • Ensure the ongoing effectiveness of succession planning and talent management across the region and offices
  • Continuously review HR practices, policies and procedures to ensure effectiveness and ensure the GEC aligns to IMS HR policies.
  • Drive, support and promote D&I agenda across the business and in all HR activities
  • Oversee the HR operations of the business to ensure that there is seamless delivery in our systems and procedures, as well as accuracy in our payroll processes.
  • Promote and embed the people and culture agenda across the whole business ensuring business wide change initiatives are aligned to wider people and culture strategy, both global and for the all GEC offices.
  • Ensure effective and efficient implementation of HR strategy through the HR managers, BPs and business leaders and work in collaboration with wider HR community across the GECs.
  • Provide leadership to the HR Managers and different HR discipline leads by managing, coaching and developing them to support the development of wider team.
  • Providing support, guidance, coaching and holding managers to account in the strategic, people management and communications of the performance management process, organising training where appropriate.
  • General Accountabilities

  • Take on the role as the Local Manila GEC Compliance officer and work to implement the GEC integrity plan
  • With the GEC Manila Operations Director, assist in Managing Facilities and Space planning for GEC PH.
  • Support and lead on the creation of internal HR related communications.
  • Engaging in Continuing Professional Development (CPD).
  • Performing other duties and responsibilities as required from time to time by your manager or Arcadis.
  • Ensuring you are familiar and compliant with Health and Safety regulations and guidelines.
  • Administrative Responsibilities

  • Responsible for ensuring that the cheques presented for signature are legitimate and prepared according to organizations’ accounting procedure.
  • Qualifications

  • Business degree qualification essential
  • HR-related post graduate studies / qualification desirable
  • At least 15 years experience in HR roles, with at least 10 years experience as a HR manager within a global multi-site business.
  • Experience in a shared services / BPO organization is an advantage

  • Accreditation with a relevant Professional HR body.
  • Depth and breadth of knowledge and understanding required across the entire HR spectrum with a commercial approach to HR
  • Able to manage strategic issues and act as strategic advisor and contributor to senior business leadership
  • Confident communicator - used to dealing with and influencing people at all levels especially at director level
  • Experience of leading and delivering large scale change management programmes
  • Extensive experience of stakeholder management and managing employee consultation processes
  • Proven team management and coaching capability
  • Aileene Mayuga

    aileene.mayuga arcadis.com

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