IT Project Management Analyst (EH 2244)
Mandaluyong, PH
4d ago
source : Bossjob

Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world!

Overall Purpose :

  • Stakeholder Management : Manage relationship between Accenture Operations Business and Client / internal IT teams to effectively and efficiently meet business technology needs.
  • Serve as SME to support client solutions / facilitate discussions as appropriate in the IT infrastructure / cloud Contact Centre space.
  • Work with the support teams to review the existing build (network, IP telephony, Cloud infrastructure etc.) and liaise with business process owners and Technology Operations for a consistent, standard architecture for the contracts.
  • Manage the run support model for all IT Infrastructure, networking / voice contracts and cloud migrations / transitions for existing and new deals.
  • Manage Financial RUN budgets rigor in periodic tracking and reporting of technology budget, variance and cost optimization.
  • Provide regular updates to leadership regarding ongoing incidents (severity 1 or 2) and communicate the progress status effectively.
  • Participate in root cause analysis with internal teams, vendor and client technical teams. Work with respective support teams to help identify action Items and corrective action for further improvements.
  • Maintain documentation for continuous service improvement and knowledge base of technical resolutions for common or recurring problems.
  • How to apply?

  • Click on Apply Now to submit your application and upload your updated resume.
  • In adherence to Accenture's process of Identity Verification, your resume or CV must include your photo to ensure the accuracy of your application and during interviews, a snapshot of your image will be captured for the same purpose.
  • For faster processing of your application, please make sure to have your latest NBI clearance ready. For successful candidates who worked with previous employers, please prepare your approved resignation letter, SSS employment history and Statement of Account.
  • Your recruiters will also remind you of other requirements you can prepare ahead of time.

    Why join Accenture?

  • Competitive salary package, company bonuses, and performance incentives
  • Night differential
  • Loyalty, Christmas gift, Inclusion and diversity benefits
  • Paid sick and vacation leaves
  • Expanded maternity leave up to 120 days*
  • HMO coverage (medical and dental) from day 1 of employment
  • Life insurance
  • Employee stock purchase plan
  • Retirement plan
  • Flexible working arrangements
  • Accessible locations
  • Healthy and encouraging work environment
  • Career growth and promotion opportunities
  • Terms and conditions apply
  • Qualifications :

  • Bachelor's degree holder
  • Must have at least 3 years of experience in IT Infrastructure Project Management
  • Technical background IT operations, Service Delivery, IT Project management
  • Broad experience with Technology Projects, Business continuity, customer relationship and IT security
  • Strong project management skills with working experience on risk and issue management
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