Facilitate daily briefings, trains and monitors performance of staff.
Ensure scheduling and rotation of outlet staff to provide full coverage, maximize productivity and efficient service.
Ensure adherence to the Hazard Analysis and Critical Control Points (HACCP) and Food Safety Management Systems (FSMS).
Build a good relationship with guests or regular patrons and handle any guest’s concerns effectively and diplomatically.
Sofitel and its Ambassadors
The Sofitel brand is based on three core values guaranteed by each employee every day :
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.
Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service.
By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.