Mandarin Children Games Support
J-k Network Services
Pasig City, Philippines
2d ago
source :

One of the top Business Outsourcing Companies worldwide. This company provide a wide range of service in the industries such as telecommunication, financial service, insurance and retail

Benefits : To be discussed by the company

Requirements :

  • Native with permanent visa, Filipino-Chinese
  • Fluent in Mandarin speaking and writing skills.
  • Excellent English communication skills.
  • Must be good in typing or chat
  • Must have CSR background
  • Having Customer Service or BPO background an advantage
  • Must understand the basic of the games
  • Willingness to work in a flexible schedule (Day shift, Night shift, and Graveyard).
  • Open Bachelor’s Degree Holder and Undergraduates
  • Highly developed sense of integrity and commitment to customer satisfaction.
  • Strong detail orientation, communication and listening skills.
  • Has the ability to handle complaints
  • Responsibilities :

  • Help users to customize avatars
  • Assist Chinese callers on building games and selling trades
  • Answer users’ issues about bug reports
  • Inform customers about toys and events related to this game
  • Help Chinese customers understand the instructions and rules of the games
  • Explain kid’s safety rules and community guidelines to parents
  • Escalate account hacked to appropriate department
  • Give promo codes and copy of an authorize charges

  • Initial Interview- Recruitment
  • Assessment
  • Final Interview
  • Job Offer
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