Description To make solid independent decisions regarding management of customer orders that make good, ethical business sense for Emerson and meet customer satisfaction goals.
To ensure that orders are accurately and diligently entered and audited into the system, without compromising the turnaround time.
To ensure that relevant documents are complete before transferring to the Order Administration Execution team. Responsibilities Order Management
Perform daily checks on new and backlog sales orders using tools and reports
Detect sales order errors using tools and reports and inform order management representatives
Perform immediate corrections on Sales order as indicated in matrix of tasks
Check and extracts customer-specific information from business systems
Escalates commercial inquiries to factory / Escalates pricing issues to appropriate support group
Submits Request for Model Setups
Enters Data / Order / Items into Business System
Saves / Uploads / Archives Communication Records (Filenet, Shared Folders, SharePoint and other tools)
Bachelor's Degree holder in any course
Basic MS Office Application MS Outlook, Word, and Excel
Accuracy and Precision
Above average English communication skills