About Wells Fargo Philippines
Wells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics.
We operate in Taguig City, Metro Manila.
Wells Fargo Commercial Banking delivers a comprehensive suite of products and industry expertise to serve the diverse financial needs of companies with annual sales typically ranging from $5 million to $2 billion.
As a leader in servicing commercial customers, Wells Fargo Commercial Banking offers financial services including credit and treasury management solutions, as well as specialized expertise across industries including Food, Beverage & Agribusiness, Investor Real Estate, Government and Small Business Administration Lending.
With more than 6,000 team members across 24 divisions and 80 markets providing industry expertise, customized solutions and local service to support the diverse financial needs of customers.
About the Role
Internally known as Operations Manager 3. Manages small to medium unit of nonexempt and / or exempt staff supporting multiple businesses, products, and systems, typically through other managers, supervisors, or work directors.
Works independently with considerable latitude, managing various production initiatives and projects requiring coordination of resources, budgets and deadlines.
Ensures adherence to all U.S. and foreign regulatory compliance procedures. Participates in review, recommendation and implementations of units' global operational systems and processes.
Accountable for business unit financial performance.
Provides strategic direction & manages the daily operation of Commercial Banking team; and acts as backup for Department Manager.
Liaises and develops a strong connection with other stakeholders, managers, to provide timely response to local and offshore customers.
Accountable for successful implementation of new Operating / Control policies, and ensure full compliance with the Bank’s policies, legal and regulatory requirement.
Safeguards the Bank free from Operating risks and review the Control check-point at each processing workflow. Streamlines daily processing workflow, revises and updates the procedure manuals and prepares reports accurately on a timely basis and lead any projects as required.
Reviews data and reports trends to management.
The Operations Manager is also responsible in developing and coaching team members through effective Performance Management, Career and Succession Planning and build high performing teams, fluency and future ready skill-set.
Market Skills and Certifications
Market Skills and
Leadership Expectations at Wells Fargo
As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will :